Testimonials |
Fast international order! |
Hey Luis and Steve!
Picked up the RK sports lip kit at the airport today and I would just like to formally thank both of you for all your efforts. For an international purchase, I thought this would be a difficult task. But due to your thorough answers and excellent customer service this transaction ran smoothly and most importantly stress free. From the point of purchase to the day I received the lip kit, surprisingly (for an international order from California USA to Melbourne Australia) was only 2 weeks and all adequate documents were also given and all requests were met. So my hat goes off to both of you.
Thanks again for everything Luis and Steve!
Kind regards, Reece. A
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Hard to Find Part |
Hi Steve & Luis, The part has finally come in and it is a perfect fit!!! You guys have no idea how much I appreciate all of your help with locating this part for me. I honestly thought I would never be able to locate this piece. Anyways once again thank you sooo much for your help! I will make sure to post my experience on Supraforums.com, because service like this must be made public.
Thank you, Justin
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Hard to Find Part |
Hi Steve & Luis, The part has finally come in and it is a perfect fit!!! You guys have no idea how much I appreciate all of your help with locating this part for me. I honestly thought I would never be able to locate this piece. Anyways once again thank you sooo much for your help! I will make sure to post my experience on Supraforums.com, because service like this must be made public.
Thank you, Justin
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Great Customer Service |
While searching for an auxiliary battery for my Prius, I contacted your Parts Department and spoke to Jose, to see if a battery was available. Since one was not in stock, he offered to order one for me, with a next day delivery to the parts department.
The next day, I drove from Glendale to Carson to hopefully pick up my battery. My drive was not in vain, for Jose had the battery waiting for me - as promised.
I just want to tell you how professional Jose is, and that I truly appreciate the way that I was treated. He is a fine representative for your dealership and you should be proud of the way he services his customers. I drove by a few Toyota Dealers to get to you, and employees like Jose are one big reason I did.
Bob H.
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Great Customer Service |
While searching for an auxiliary battery for my Prius, I contacted your Parts Department and spoke to Jose, to see if a battery was available. Since one was not in stock, he offered to order one for me, with a next day delivery to the parts department. The next day, I drove from Glendale to Carson to hopefully pick up my battery. My drive was not in vain, for Jose had the battery waiting for me - as promised. I just want to tell you how professional Jose is, and that I truly appreciate the way that I was treated. He is a fine representative for your dealership and you should be proud of the way he services his customers. I drove by a few Toyota Dealers to get to you, and employees like Jose are one big reason I did. Please thank him for me. Bob H.
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Straight To Japan ! |
Dear Collin Imai This is Toshiaki H***** from Japan.I came to your store in April. I`m writing to express my gratitude for all your help. I bought some parts for a Toyota Tacoma. I have received the parts, Thank you. I`m planning to come back next year in April. so, thanks again for all your help. See you next year. All the bast, TOSHIAKI H*****
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Great customer service |
Hello Luis! I'm sending this email to inform you my TRD shifter kit arrived just about 30 min ago(3pm Indy time) and I'm getting ready to install it. I called and left a message on Steve Ganz's voice mail, but I wanted to inform you also. Thank you again for great customer service and for the Spyderchat discount. Carson Toyota rocks!! Mark Galovic
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THANK YOU SO MUCH |
Hi parts dept, I'm Glenn Swanson that ordered the rear door storage bags for my 1997 toyota rav 4 in Ct and I'm letting you know that I received them last week and I want to THANK YOU SO MUCH for getting these for me, it really adds a lot to my vehicle and It makes me so happy that you were able to get these for me when others that tried, couldn't. Again THANK YOU !!!!! Glenn Swanson.
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Awesome Aero kit!! |
"Just installed the body kit on my 08 Avalon. And it looks awsome. Just wanted to thank you and your company." Regards, Eyal from NJ
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Fantastic |
Just wanted to tell you what a great experience I had doing business with you guys. I'd been looking for a Toyota MR2 Spyder emblem all over the place (someone stole mine). I didn't have any luck anywhere until I found your site. Your customer service, delivery time and follow-up were fantastic. Kudos to you and your staff. I will order from you first in the future.
Thanks a lot, Dennis Malone
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